Refund policy

Return and Refund Policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: new, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return: To start a return, you can contact us at sales@nyparts.shop. Please note that returns will need to be sent to the following address: 4824 33rd St, Long Island City, New York, NY, 11101.

Return Shipping & Fees

  • Return Method: Returns must be sent by mail.

  • Shipping Labels: The cost of the return shipping label is the responsibility of the customer. If a label is provided by us, the cost will be deducted from your final refund.

  • Restocking Fee: A restocking fee of 20% of the product price will be applied to all returns. This amount will be deducted from your total refund.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method.

Please allow up to 6 days for us to process your refund once the item has been received. Please remember it can take some additional time for your bank or credit card company to post the refund. If more than 10 business days have passed since we’ve approved your return, please contact us at info@nyparts.shop.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Unfortunately, we cannot accept returns on sale items or gift cards.

Contact Information

Address: 4824 33rd St, Long Island City New York NY 11101 United States

Email: sales@nyparts.shop

Phone Number: +1 929-372-2069